Front Desk Manager

Full job description

Job Summary:

We are looking for a courteous and organized Front Desk Executive to manage the hospital’s front office operations. The ideal candidate will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience while maintaining efficient administrative support.

Key Responsibilities:

• Greet and assist patients, visitors, and staff in a professional and friendly manner
• Handle patient registration, appointments, and billing coordination
• Answer incoming calls and respond to inquiries promptly
• Maintain patient records and update information in the system
• Coordinate with doctors, nursing staff, and other departments for patient flow
• Manage front desk operations including appointments, walk-ins, and emergency cases
• Ensure proper communication of hospital policies and procedures to patients
• Handle basic administrative tasks such as filing, documentation, and reports
• Maintain cleanliness and organization of the reception area

Qualifications:

• Any Graduate or Diploma in Hospital Administration / Healthcare Management
• Relevant experience in hospital or healthcare setup is preferred (Freshers can also apply)

Skills & Competencies:

• Excellent communication and interpersonal skills
• Basic computer knowledge (MS Office, hospital management software preferred)
• Strong organizational and multitasking abilities
• Professional appearance and positive attitude
• Ability to handle patients with empathy and patience

Working Conditions:

• Rotational shifts may be required

Contact Details:
Contact person: Shilpa Yadav

Contact No: 8600174137

Pay: ₹20,000.00 – ₹25,000.00 per month